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Privacy Policy

Effective date: November 5, 2025

Milton Outdoor Lighting (“Milton,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information about visitors to miltonoutdoorlighting.com, people who contact us, and customers who use our services.

If you do not agree with this Policy, please do not use our website or provide personal information.


1) Who We Are & How to Contact Us

Milton Outdoor Lighting
Santa Rosa Beach, FL 32459
Phone (general service inquiries only): 850‑789‑3553
Website: https://www.miltonoutdoorlighting.com/
Privacy & data requests: https://www.miltonoutdoorlighting.com/contactform Use the contact form on our website (we do not process privacy requests by email or phone).


2) Information We Collect
 

a) Information you provide directly

  • Contact details (name, phone number, address)

  • Project information (property type, goals, budget, photos you submit)

  • Communications (calls, texts, form submissions, reviews)

  • Payment details (processed by our payment processor; we do not store full card numbers)

b) Information collected automatically

  • Device & usage data (IP address, browser type/version, pages visited, time on site, referring/exit pages)

  • Cookies and similar technologies (see “Cookies & Tracking” below)

c) Information from third parties

  • Leads/marketing partners

  • Social platforms if you interact with our pages

  • Public sources (e.g., property records used for quoting)

We do not intentionally collect sensitive personal information (e.g., SSN, precise geolocation, health data).
 

3) How We Use Your Information
 

We use personal information to:

  • Provide services (quotes, design, installation, maintenance)

  • Respond to inquiries and provide customer support

  • Schedule visits and manage appointments

  • Send administrative messages (service updates, invoices, policies)

  • Send marketing communications (with consent where required)

  • Improve our website and services (analytics, troubleshooting, security)

  • Comply with laws and enforce our terms; protect rights and safety
     

4) SMS/Text Messaging Terms
 

If you provide your mobile number, you consent to receive texts from Milton Outdoor Lighting related to your inquiry, appointments, account updates, and relevant offers.

  • Message frequency varies. Message & data rates may apply.

  • Reply STOP to opt out; no further messages will be sent.

  • Reply HELP for help, or submit our Contact Form for additional assistance.

  • Consent is not a condition of purchase.

  • Carriers are not liable for delayed or undelivered messages.
     

5) Cookies & Tracking Technologies
 

We use cookies, pixels, and similar tools to operate our site and understand usage.


Types of cookies we may use:

  • Strictly necessary – required for core site features.

  • Performance/analytics – to measure traffic and improve the site.

  • Functional – to remember preferences.

  • Advertising/retargeting – to deliver or measure ads (if used).


Your choices:
Manage cookies in your browser settings (e.g., block or delete cookies). Blocking some cookies may affect functionality. If we offer a Cookie Preferences tool, you can adjust settings there.


Do Not Track: We currently do not respond to browser DNT signals.
 

6) Disclosures of Information
 

We may share information with:

  • Service providers (hosting, SMS, scheduling, payment processors, installers working under our direction, analytics)

  • Business partners involved in your project with your knowledge

  • Advertising/analytics partners (if used) for measurement and interest‑based ads

  • Legal and safety – to comply with law, enforce our terms, or protect rights and safety

  • Business transfers – in connection with a merger, acquisition, or asset sale


We do not sell your personal information for money. If we “share” data for cross‑context behavioral advertising through ad platforms, you can opt out (see “Your Privacy Rights”).


We do not knowingly disclose personal information of children under 16.
 

7) Data Retention
 

We keep personal information only as long as needed for the purposes described above, to comply with legal/recordkeeping obligations, resolve disputes, and enforce agreements. When no longer needed, we delete or de‑identify it.
 

8) Data Security
 

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
 

9) Your Choices
 

10) Children’s Privacy
 

Our website and services are not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has provided us information, use the Contact Form and we will delete it.
 

11) Your Privacy Rights (U.S. State Notices)
 

Depending on your state (e.g., California, Virginia, Colorado, Connecticut, Utah), you may have rights to:

  • Know/access the categories and specific pieces of personal information we have collected

  • Correct inaccuracies

  • Delete personal information

  • Opt out of certain processing (e.g., targeted advertising or “sharing”)

  • Data portability (receive a copy in a portable format)

  • Appeal a decision if we deny your request (where applicable)
     

How to submit a request
 

Submit your request through our Contact Form and include: your full name, phone number, state of residence, and the right you wish to exercise (Access, Delete, Correct, Opt‑Out, etc.). We will verify your identity (and, if applicable, your authority to act on someone’s behalf) before fulfilling requests. We will respond within the timeframe required by applicable law.
 

Opt‑out of “sharing”/targeted ads
 

If we use advertising cookies/pixels that constitute “sharing” or targeted advertising in your state, you can opt out by:

  • Adjusting Cookie Preferences (if available) and

  • Submitting our Contact Form with the note “Do Not Share My Personal Information.”


You may also submit a “Do Not Sell or Share My Personal Information” request using the Contact Form (we do not sell for money).
 

12) California Notice at Collection (CPRA)
 

Categories we collect (examples):

  • Identifiers: name, phone, address, IP address

  • Customer records: service history, communications, quotes, invoices

  • Commercial information: services purchased or considered

  • Internet/technical data: device info, browsing activity on our site

  • Geolocation: general location (derived from IP/address)

  • Inferences: preferences or interests inferred from interactions
     

Sources: You, your devices, our service providers, advertising/analytics partners (if used), publicly available sources.

Purposes: Provide and improve services, communicate with you, personalize content, marketing (with consent where required), security/fraud prevention, legal compliance.
 

Disclosure: We disclose personal information to service providers and, where applicable, business partners as described in Section 6. We do not knowingly sell personal information; we may “share” for cross‑context behavioral advertising if we use ad platforms—see “Your Privacy Rights” to opt out.
 

Retention: We retain information for as long as necessary for the purposes described or as required by law, then delete or de‑identify it.

Sensitive information: We do not use or disclose sensitive personal information for purposes that require a right to limit under California law.
 

Submitting CPRA requests: Use the Contact Form (we do not accept CPRA requests by email or phone).
 

13) Nevada Privacy Rights
 

Nevada residents may submit a request to opt out of the sale of personal information using our Contact Form with the note “Nevada Opt‑Out.” (We do not currently sell personal information.)
 

14) International Visitors (GDPR/UK GDPR)
 

Our services are intended for U.S. customers. If you are in the EEA/UK, you may have additional rights under GDPR (e.g., access, rectification, deletion, portability, restriction, objection). You can exercise these rights via our Contact Form. We process personal data based on legitimate interests, contract performance, consent (where applicable), and legal obligations. Your data may be transferred to the U.S., where protections may differ.
 

15) Third‑Party Links
 

Our site may link to third‑party websites or services. We are not responsible for their privacy practices. Review their policies for details.
 

16) Changes to This Policy
 

We may update this Privacy Policy from time to time. The “Effective date” above shows when it was last revised. If changes are material, we will take appropriate steps to notify you (e.g., by updating this page or posting a notice).
 

17) How to Reach Us
 

  • General service inquiries: 850‑789‑3553

  • Privacy questions & requests: Use the Contact Form on our website (we do not process privacy requests by email or phone).

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